Privacy Policy
Effective: 27 June 2026 | Sell Technical LLP | Governed by Indian Law
Sell Technical LLP, your privacy is a foundation of trust — not a legal formality. This policy explains clearly how we collect, use, store, protect, and share your personal information when you use our website or services. We comply fully with India’s IT Act 2000, SPDI Rules 2011, and are aligned with the DPDP Act 2023.
Contents
- Who We Are
- Information We Collect
- How We Use Your Data
- Legal Basis
- How We Share Data
- Data Retention
- Cookies
- Data Security
- Your Rights
- Children’s Privacy
- Grievance Officer
- DPDP Act 2023
- Policy Changes
- Contact Us
1. Who We Are
Legal Name: Sell Technical LLP
GSTIN: 07AFRFS6261B1ZS
Constitution: Limited Liability Partnership
Registered Address: Old No-38, New No. T-38 S/F, Private Colony, Near Shree Ram Mandir, Sriniwaspuri, New Delhi – 110065, Delhi, India
Main Office: Office No. 24, Basement 2, Rajhans Plaza, Indirapuram, Ghaziabad
Email: support@selltechnical.com
Phone / WhatsApp: +91 88820 80135
2. Information We Collect
2.1 Information you provide directly
When you fill out our consultation form, contact us, or engage our services, we may collect:
- Full name, email address, phone / WhatsApp number
- Country and business location
- Business name and nature of business
- Marketplace accounts you operate (e.g. Amazon, Flipkart, Meesho)
- GSTIN and business registration details (where required for service delivery)
- Login credentials shared by you for account management — handled with strict confidentiality
- Payment and billing information — processed via secure third-party gateways; we do not store card details
- Any other information you choose to share in messages or during consultations
2.2 Information collected automatically
When you visit selltechnical.com, we automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation path
- Referring URL and device type
- Cookies and similar tracking data
2.3 Information from third parties
We may receive data from Google Analytics 4, Google Search Console, and marketplace platforms (Amazon, Flipkart, etc.) where you have authorised us to access your seller account on your behalf.
3. How We Use Your Information
- Service delivery — to set up, manage, and optimise your eCommerce accounts and websites as contracted
- Communication — to respond to enquiries, provide consultation, and share project updates
- Account management — to access and operate marketplace seller accounts strictly as instructed by you
- Invoicing and payments — to generate GST-compliant invoices and collect payments
- Legal compliance — to meet obligations under Indian law, including tax records
- Website improvement — to understand how visitors use our site and improve user experience
- Marketing (with consent) — to send relevant service updates. You may opt out at any time
- Security — to detect, prevent, and respond to fraud or unauthorised access
We will never sell your personal data to third parties for advertising purposes.
4. Legal Basis for Processing
We process your personal data on the following lawful bases under the IT Act 2000 and DPDP Act 2023:
- Consent — for marketing communications and optional data collection
- Contractual necessity — to deliver services you have engaged us for
- Legal obligation — to comply with applicable Indian laws and regulations
- Legitimate interests — to operate, improve, and secure our business
5. How We Share Your Information
Sell Technical LLP does not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:
5.1 Service delivery partners
- Marketplace platforms (Amazon, Flipkart, Myntra, Meesho, Walmart, Alibaba, Etsy, Ajio, eBay, Pepperfry, JioMart, Shopsy) — to onboard and manage your seller accounts as authorised
- Payment gateway providers — for secure payment processing
- Website hosting and technology providers
- Google (Analytics 4, Search Console, Tag Manager) — for website analytics
5.2 Legal requirements
We may disclose your information if required by law, court order, or government authority under the IT Act 2000.
5.3 Business transfers
In the event of a merger or restructuring of Sell Technical LLP, your data may be transferred to the succeeding entity under the same privacy protections.
6. Data Retention
We retain your personal information for as long as your engagement with us is active, or as required by Indian law (e.g. GST records for 7 years under the GST Act). When data is no longer required, we securely delete or anonymise it.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your experience. Types we use:
- Essential cookies — required for the website to function (session management, form submissions)
- Analytics cookies — Google Analytics 4 and Google Tag Manager to understand visitor behaviour
- Preference cookies — to remember your settings
You may control cookies through your browser settings. We do not use cookies to track you across third-party websites for advertising.
8. Data Security
We implement reasonable security practices as required under Rule 8 of the SPDI Rules 2011, including:
- SSL/TLS encryption for data transmitted via our website
- Restricted internal access to personal data on a need-to-know basis
- Confidentiality agreements with all team members who handle client data
- Secure storage and access controls for client marketplace credentials
- Regular security reviews of our systems and processes
9. Your Rights
- Right to access — request a copy of personal information we hold about you
- Right to correction — request correction of inaccurate or incomplete data
- Right to deletion — request deletion of your data, subject to legal retention requirements
- Right to withdraw consent — opt out of marketing communications at any time
- Right to grievance redressal — raise a complaint regarding your data handling
To exercise any right, email support@selltechnical.com with the subject line “Privacy Request”. We will respond within 30 days as required under applicable law.
10. Children’s Privacy
Our services are intended for businesses and adult individuals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer:
Grievance Officer Details
Name: Gunjan Katyal
Designation: Designated Partner, Sell Technical LLP
Address: Old No-38, New No. T-38 S/F, Private Colony, Sriniwaspuri, New Delhi – 110065
Email: support@selltechnical.com
Phone: +91 88820 80135
Response time: Acknowledgement within 24 hours; resolution within 30 days
12. DPDP Act 2023 — Forward Compliance
India’s Digital Personal Data Protection Act, 2023 is being phased into enforcement. Sell Technical LLP is aligning its data practices with the requirements of the DPDP Act in advance of full implementation. As the Act’s provisions come into force, we will update this policy and notify users of any material changes.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our website.
Get in Touch
Sell Technical LLP
Old No-38, New No. T-38 S/F, Private Colony, Sriniwaspuri, New Delhi – 110065
Office No. 24, Basement 2, Rajhans Plaza, Indirapuram, Ghaziabad
support@selltechnical.com
+91 88820 80135